FAQ

At Spokes, you pay for your bike rental once you return from your ride...take as long as you want to explore. After the 1st hour, ride time is prorated to the nearest 1/4 hr.

Here are some answers for other frequently asked questions. For more information, please visit our mainInfo,Hours & LocationandHow it Workspages You can even plan your ride by going to theRent page.




What do I need to bring?

Rentals require a credit card plus a piece of government issued ID (driver’s license, passport). If you don’t have a credit card you’ll need to bring a piece of government issued ID and a deposit of $50 per bike (cash or debit).
payment

Do I need to wear a Helmet?

It is the law here in BC and all rentals come with complimentary use of a helmet…we also have locks should you need them.

What should I wear?

Dress for the weather. We do have ponchos and some bikes with fenders for rainy days. Also, try to wear sensible shoes.

When is the latest I can rent a bike?

There are no lights on the Stanley Park Seawall...for the safety of our customers, we rent bikes up until one hour before our closing time. Please note that our operating hours change seasonally as the days grow shorter or longer.

Do I need to book ahead?

We have plenty of bikes to get you out for a ride…just come by and we'll have you out riding in minutes. If you wish, you can pre-register on-line to save time at check-in.

What about a large group?

If you know the date and time of your ride and have a group of 10 or more you can book ahead. Rental bookings require credit card security and are subject to our cancellation policy

What about specialty bikes?

Road bikes require a $1000 pre-authorization on your credit card. We will take reservations for high-performance road bikes if you can plan your exact start and return time/date.